The sEATz platform provides fans a seamless connection to concessions and merchandise for sports and entertainment venues. We give fans various ways to order that include mobile ordering with in-seat delivery and express pick up options, self-serve kiosks and from servers with handheld devices. Our multi-platform software helps reduce concession lines and increase throughput in a safer, more sanitary concessions environment. As a partner, we ensure proper implementation and execution of the sEATz platform by providing onsite supervision and support personnel.
KEEP FANS CHEERING IN THEIR SEATS
The sEATz mobile ordering platform lets fans enjoy the action of the game or show instead of waiting in long concession stand lines. sEATz was developed to be a frictionless experience through integrations with ticketing platforms, POS systems, and other key partners. The fan can have their favorite beverage and drink it without ever leaving their seat.
With sEATz both the fan and the client experience are important.
FAN EXPERIENCE BENEFITS
Fans leave the comfort of their homes to watch their favorite team because of stadium atmosphere. Fans look to the fan experiences to enhance their time and enjoy every moment. sEATz gives fans more time watching their team by allowing them to avoid long concession stand lines. sEATz offers fans:
Skip the line. Not the game. Fans wants to watch the game, not have their back to it. sEATz gives fans the option to avoid those lines but get their favorite beer too.
Fans using sEATz know when their order will be ready. Think you'll need another drink soon? Fans can order ahead and be notified when their order is on the way or ready for pick-up.
ACCESS TO PROMOS
QR Code Accesible
Fans can easily order through custom QR codes to our web based platform. No downloading needed just scan and order.
sEATz gives the clients the opportunity to give fans promotions to get exclusive discounts when they use mobile ordering.
CUSTOMIZABLE FACILITY SERVICES
Focused on seamless integrations into the existing tech and operational infrastructures. From ticketing to fulfillment, the sEATz platform interacts with the ecosystem to provide a seamless experience for fan, operators and teams.
Every facility is different and one size does not fit all which is why sEATz offers mix and match services to every client:
Ordering from the palm of your fan's hand.
EXPRESS PICK UP
Designated location for fans to quickly grab their order.
Self-serve kiosks that give kitchen staff chits to quickly make custom orders.
INCREASED SERVICES LEADS TO REVENUE AND ADOPTION
With the addition of in-seat delivery services in premium sections, the NY Mets saw dramatic increases in both number of orders and revenue comparing April and May 2021 to April and May 2022.
Harrison T- Food Service Manager | Sam Houston State
"We've never seen a partner quite like sEATz. From day one they have been hands-on helping us at the concession stand to ensure the process will run smoothly. They even provide guidance to promote the platform and ensure full adoption."
DON'T FORGET MERCHANDISE
Including merchandise in the sEATz mobile ordering platform significantly increases per caps and order average at any live event. This snapshot is based upon a sEATz mobile ordering program offered to 1,000 premium seats at a 5,500-seat entertainment venue over a weekend event series.